How long does it take to receive my invitations?
Each product has an estimated time for processing. Select the product that you are interested in purchasing, then on the product details page select the "How Quickly Can I Receive This" link. That will provide an estimated arrival date for that product. Keep in mind that there is a processing time for the invitation PLUS the shipping time. We do offer expedited processing, please contact us at 1-800-804-1960 to inquire about this service.
Will I see a proof?
Yes, if you order a personalized invitation or laser paper we will have our professional typesetters create a electronic proof with your personalization options. We will send you an email notification once your proof is ready and you can review and approve it online. We will not print your order until we have received your final approval. Certain products, such as personalized stamps, are not proofed ahead of time and will be printed using the text that was provided during the order process.
What happens if my order is incorrect?
ImpressInPrint.com wants to make sure that you are totally satisfied with your order. If there was a mistake during the printing process, we will work with you to get it corrected as soon as possible. If we made a mistake, we will either discount the product or work with you to replace it. If the mistake was due to incorrect information provided by the customer or a mistake made by the customer, then we will re-print the order at a significant discount.
Can you print my company's logo on an invitation?
Yes, in most cases we can include your company's or organizations logo on your invitation or stationery. In some cases there is a small fee for this service, please contact us at 1-800-804-1960 for more information.
Can I get a proof before I purchase?
We currently use professional typesetters to layout your invitations. We offer this level of service because we feel that it saves you time and results in a better looking invitation. Our typesetters have many years of experience and can help you with wording, etiquette, and layout ideas. You are even welcome to call in and speak with your typesetter directly!
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